We do not install any units, and we recommend that you consult a plumber before undertaking a DIY-installation.
Condensation
Condensation is a common phenomenon that typically occurs when cool outside air strikes a hot chimney pipe, cooling it and causing the water vapor to condense. Condensation happens as a result of the temperature difference and, in some instances, it may appear like a water leak, but in actual fact, it is only a temporary effect. We recommend a geyser blanket to help retain the heat and help with condensation.
Maintenance
In colder climates, it may be a little more challenging to completely prevent condensation from taking place, but you can try to regulate the combustion air, by making sure the chimney pipe is free of debris or any potential obstruction, and by maintaining a small fire throughout the day. Proper care and maintenance of the unit is important. Removing ash from the firebox after use, and cleaning the chimney pipe every now and again, will prevent the build-up of debris, and it will ultimately prolong the life of the unit.
No leaking
Please note that every unit undergoes a thorough 'leak-and-pressure test' before leaving our premises.
We are confident in saying that any water that is ‘leaking’ down the inside of the chimney after starting the fire, is likely caused by condensation, which will eventually clear on its own as long as you keep a small fire going.
However, if water is persistently and continuously running down the chimney for no apparent reason, please give us a call.
Our wood-burning water heaters are made from top-quality mild steel. Once the manufacturing process is complete, the unit is also galvanized (inside & out), to prevent rust.
The galvanizing of our units is outsourced, and done professionally by an accredited, SABS-approved Galvanizing Company. Under ideal conditions and with proper maintenance, a galvanized steel water tank can last anywhere from 20 to 30 years. Some tanks may even exceed this range if they are well-maintained and used in favorable conditions.
Our stand-alone wood-fired water heaters consist of three parts, namely a built-in firebox, a water tank/drum, and a chimney pipe. Extended chimney pipes, chimney canopies, and shovels are sold separately. The cold water inlet will be connected to your gravity-fed system / municipal water supply.
The water tank comes standard with a cold water inlet nipple, and a hot water outlet nipple and every unit is fully galvanized (inside & out) plus it is fitted with a 400 kPa TP valve.
Once the unit is fully installed, connected and ready for use, you can start by making a small fire on the bottom plate of the firebox, and gradually build it up to a medium-size fire, using dry firewood only! NEVER burn anything else than firewood! Open the cold water inlet to allow the tank to fill up. The water will heat up gradually, and once it has reached the required temperature, it can be used for bathing, cleaning and more.
To ensure your unit works correctly and efficiently, it is recommended that the stand-alone water heater be installed outdoors, and by a plumber.
Overheating your wood-fired water heater through over-stoking can lead to serious consequences. Over-stoking means adding too much wood in an attempt to make the fire burn hotter, faster or more intensely than necessary. To maintain a safe and efficient fire, it's important to use the appropriate amount of firewood.
Every unit sold comes with a booklet/installation guide